
The Marketing Working Group wants to hear from you!

In the first session of the Mortgage Ops Exchange, we tackled unspoken questions in mortgage operations — from the 50-year mortgage buzz to motivating teams in a changing market.

The industry keeps repeating old mistakes. Here’s how lenders can pivot, prepare, and protect profitability

From hurricanes to hectic closings, routines and resilience make disruption just another day at the office
Learn how address conflict directly and respectfully without escalating tension, give and receive feedback effectively to drive performance and growth, and navigate high-stakes conversations with composure and professionalism.