
Susan A. Pomfret, RICP®, is a highly accomplished leader in the HECM/Reverse Mortgage industry with over 30 years of experience helping seniors navigate financial strategies to achieve retirement security. As one of the first professionals to originate reverse mortgages in Rhode Island in 1989, Susan has been at the forefront of this transformative sector, blending her deep expertise with a passion for senior advocacy. Throughout her career, Susan has demonstrated an exceptional ability to develop and lead high-performing teams and divisions. She notably elevated a Mortgage Lender from closing 26 loans annually to over 150, securing a top position in national rankings. Currently serving as Regional Manager for Reverse Mortgage Lending at USA Mortgage, she oversees strategic growth, regulatory compliance, and operational excellence across multiple branches. Susan’s RICP® designation from The American College of Financial Services underscores her commitment to retirement income planning and positions her as a trusted resource for financial planners seeking innovative strategies for their clients. She has cultivated extensive networks with healthcare professionals, elder law attorneys, and financial advisors, ensuring her clients receive holistic and tailored financial solutions. Beyond her professional achievements, Susan has made significant contributions to the senior community. She has held leadership roles in organizations such as the Senior Agenda Coalition, the RI Chapter of the Alzheimer’s Association, and Meals on Wheels. Her volunteer work and advocacy efforts, including lobbying for senior-related legislation and co-founding the RI Chapter of the National Aging in Place Council, reflect her unwavering dedication to improving the lives of older adults. Susan’s expertise is frequently sought after in national publications, educational forums, and industry events. Her participation in the White House Conferences on Aging and her role in shaping the first Certified Reverse Mortgage Professional (CRMP) exam further exemplify her leadership and influence in the field. A trusted advisor, dynamic speaker, and passionate advocate, Susan A. Pomfret is committed to empowering financial professionals and their clients with the tools and insights to secure a financially confident retirement.
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