Mortgage operations never stand still — and neither can we. From shifting market conditions to evolving regulations and emerging tech, the pace of change keeps every ops professional on their toes. The challenge? Keeping up, staying compliant, and finding better ways to work — all while leading teams through uncertainty.

That’s where the Mortgage Ops Exchange comes in. This ongoing working group is your space to connect with peers, share real-world experiences, and uncover practical solutions to the challenges you’re facing right now. Built by ops professionals, for ops professionals, each session dives into the real issues shaping your world — no theory, no fluff, just meaningful conversation and actionable insights.

Join us for our next session, Shifting Gears: Adapting to What’s Next in Mortgage Operations, as we explore how top operations leaders are navigating industry shifts and building resilient teams prepared for what’s coming next. You’ll walk away with ideas you can implement immediately — and a renewed sense of community in an often-siloed corner of the business.

This session will be led by:
Kelly Hendricks, SVP at Delmar Mortgage and Managing Editor of Mortgage Women Magazine
Elizabeth Mix, Vice President, Warehouse Lending at Western Alliance Bank

This event is open to all mortgage professionals — no membership required. Subsequent sessions will be available exclusively to members of the Mortgage Women Leadership Council.

Bring your questions, your pain points, and your “how do we fix this?” moments — and join us for an honest, collaborative discussion about the road ahead for mortgage operations.

Let’s shift gears — and move forward, together.