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In the first session of the Mortgage Ops Exchange working group series, we tackled the questions so many mortgage professionals have — the ones that often go unasked in the day-to-day rush of operations. From the industry buzz around the 50-year mortgage to strategies on how to motivate your team in a shifting market, the discussion covered both timely topics and timeless leadership challenges.
Built by ops professionals, for ops professionals, the Mortgage Ops Exchange was designed to be a community — a place where peers could connect, share experiences, and learn from those who’ve faced the same challenges.
The kickoff session was led by Kelly Hendricks, SVP at Delmar Mortgage and Managing Editor of Mortgage Women Magazine, Elizabeth Mix, Vice President of Warehouse Lending at Western Alliance Bank, and included special guest Jennifer McGuinness, CEO of Pivot Financial. Together, they guided a lively and insightful conversation on the most pressing issues facing today’s mortgage operations teams — from evolving agency guidelines to common workflow roadblocks — offering practical advice and perspectives to help participants move forward with clarity and confidence.
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In the first session of the Mortgage Ops Exchange working group series, we tackled the questions so many mortgage professionals have — the ones that often go unasked in the day-to-day rush of operations. From the industry buzz around the 50-year mortgage to strategies on how to motivate your team in a shifting market, the discussion covered both timely topics and timeless leadership challenges.
Built by ops professionals, for ops professionals, the Mortgage Ops Exchange was designed to be a community — a place where peers could connect, share experiences, and learn from those who’ve faced the same challenges.
The kickoff session was led by Kelly Hendricks, SVP at Delmar Mortgage and Managing Editor of Mortgage Women Magazine, Elizabeth Mix, Vice President of Warehouse Lending at Western Alliance Bank, and included special guest Jennifer McGuinness, CEO of Pivot Financial. Together, they guided a lively and insightful conversation on the most pressing issues facing today’s mortgage operations teams — from evolving agency guidelines to common workflow roadblocks — offering practical advice and perspectives to help participants move forward with clarity and confidence.
In the first session of the Mortgage Ops Exchange working group series, we tackled the questions so many mortgage professionals have — the ones that often go unasked in the day-to-day rush of operations. From the industry buzz around the 50-year mortgage to strategies on how to motivate your team in a shifting market, the discussion covered both timely topics and timeless leadership challenges.
Built by ops professionals, for ops professionals, the Mortgage Ops Exchange was designed to be a community — a place where peers could connect, share experiences, and learn from those who’ve faced the same challenges.
The kickoff session was led by Kelly Hendricks, SVP at Delmar Mortgage and Managing Editor of Mortgage Women Magazine, Elizabeth Mix, Vice President of Warehouse Lending at Western Alliance Bank, and included special guest Jennifer McGuinness, CEO of Pivot Financial. Together, they guided a lively and insightful conversation on the most pressing issues facing today’s mortgage operations teams — from evolving agency guidelines to common workflow roadblocks — offering practical advice and perspectives to help participants move forward with clarity and confidence.
In the first session of the Mortgage Ops Exchange working group series, we tackled the questions so many mortgage professionals have — the ones that often go unasked in the day-to-day rush of operations. From the industry buzz around the 50-year mortgage to strategies on how to motivate your team in a shifting market, the discussion covered both timely topics and timeless leadership challenges.
Built by ops professionals, for ops professionals, the Mortgage Ops Exchange was designed to be a community — a place where peers could connect, share experiences, and learn from those who’ve faced the same challenges.
The kickoff session was led by Kelly Hendricks, SVP at Delmar Mortgage and Managing Editor of Mortgage Women Magazine, Elizabeth Mix, Vice President of Warehouse Lending at Western Alliance Bank, and included special guest Jennifer McGuinness, CEO of Pivot Financial. Together, they guided a lively and insightful conversation on the most pressing issues facing today’s mortgage operations teams — from evolving agency guidelines to common workflow roadblocks — offering practical advice and perspectives to help participants move forward with clarity and confidence.
MaxClass is a woman-owned company, and we're offering MWLC members 65% off your continuing education when you use our code WOMENWIN.
MaxClass is a woman-owned company, and we're offering MWLC members 65% off your continuing education. Become a member for our unique code.
MaxClass is a woman-owned company, and we're offering MWLC members 65% off your continuing education when you use our code WOMENWIN.
MaxClass is a woman-owned company, and we're offering MWLC members 65% off your continuing education. Become a member for our unique code.
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Learn how address conflict directly and respectfully without escalating tension, give and receive feedback effectively to drive performance and growth, and navigate high-stakes conversations with composure and professionalism.
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Jay Arneja isn’t just following a path — she’s making her own with every step
Women leaders are molding the mortgage industry with tech-driven transformation
When Regan Kelly became a mentor, the journey turned into one of self-discovery as much as guidance.
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